Support My Website

We treat your website like a revenue engine, not a maintenance ticket.

We take ownership of your website's role in driving revenue and run the rhythm and tools that make it happen.

3-minute assessment. No sales call. No obligation.

  • Work and metrics aligned with revenue goals
  • Continual visibility into problems
  • A website that engages and converts 24/7

Trusted by finance, healthcare, and professional-services teams.

Sorna corporation logo
S+H Logo
NEGRC logo
MFCU logo
Lectenz Bio logo
Forest Investment Associates Logo
Higo Apparel logo
Sorna corporation logo
S+H Logo
NEGRC logo
MFCU logo
Lectenz Bio logo
Forest Investment Associates Logo
Higo Apparel logo

Most web developers and website support companies are reactive and strictly technical.

If that's the case, you're probably stuck with:

  • Quiet drift

    A website that quietly drifts while the outcomes it's supposed to produce are only vaguely defined.

  • Unjustified spend

    Marketing spend that can't be justified.

  • Preventable failures

    Getting blindsided by problems or hacks that should have been caught early or prevented.

We understand the quiet dread of not knowing what you don't know about your own website and its ROI.

Your business needs a leader who runs the whole website function.

Someone who brings sales, marketing, development, and maintenance together to proactively drive your website toward revenue goals. That's the job we take on.

Our operating rhythm (monthly or bi-weekly, depending on your plan)

Step01

We recommend

We tell you what will make the biggest impact on revenue this month.

Step02

You sign off

You approve the plan. Then we do the work.

Step03

We report the impact

We show you the revenue impact of what we did, in dollars where we can measure it.

The payoff

When the website function is in the right hands, here's what changes.

  • Confident leader working calmly at a laptop

    Confidence

    That someone with the right expertise is driving your website toward the revenue goals it's supposed to hit.

  • Team member pointing at insights on screen with clear answers

    Answers, not excuses

    You'll walk into leadership conversations knowing why conversions dropped last month, which pages are leaking pipeline, and what to do about it.

  • Marketer checking measurable pipeline on a phone

    Measurable pipeline

    A website that generates qualified pipeline you can measure, attribute, and build upon.

  • Two colleagues reviewing a monthly report together with clear understanding

    A monthly report you understand

    A written report that tells you what you need to know, with metrics tracked against your revenue goals.

Portal

Your entire web-ecosystem data in one place.

Analytics, SEO data, uptime, backups, plugin advisories, and the work we're doing this month all live in a single portal. An LLM chat interface sits on top so you can ask the portal a question and get an answer from the data that's already there.

Included with every plan. Nothing extra to buy.

Tour the portal
SMW client portal dashboard overview showing traffic, uptime, and key events

Why teams stay with us

You carry the weight of an underperforming site alone. It does not have to be that way.

With vendors who only do what they're told, everyone does their job and it still doesn't come together. You end up explaining underperformance you didn't cause and can't fully diagnose. B2B teams in your situation have trusted us as their support partner since 2002.

β€œOur branding agency needed a partner like this team! JHMG [now SupportMy.Website] has been managing and maintaining our clients' site over the past year with continuous monitoring of SEO and supporting any development needs. We value having a partner like them, who understand our brand strategies and vision, and can bolster our clients' digital presence accordingly, while also staying a few steps ahead to know simple ways to provide improvements.”

Jessica Tait

VP Business Operations, WITH/agency

β€œThey understand what is important to us as a business and prioritize that.”

Ayoka Stewart

VP Marketing, MembersFirst Credit Union

Whatever your site is built on, we work on it.

We work inside your current setup. No migrations, no downtime, no stress.

  • WordPress
  • Drupal
  • Joomla
  • HubSpot
  • ExpressionEngine
  • AWS
  • Google Cloud
  • Azure
  • Kinsta
  • WP Engine
  • DigitalOcean
  • Liquid Web
  • Pantheon

Plans

Pick the plan that matches how much of your website we should own.

Every plan includes strategy, execution, and reliability. The difference is how much we do and how often we meet.

Starter

For businesses that need their website maintained reliably, with monthly check-ins to keep it aligned.

  • Monthly alignment meeting
  • Full maintenance & security
  • Monthly performance check
  • 3 hours of website edits / month
See Starter details

Most popular

Growth

Active SEO, conversion, and content work on top of full maintenance.

  • Monthly strategy meeting
  • Conversion & SEO recommendations
  • 10 hours of website edits / month
See Growth details

Executive

A senior team and 30+ hours a month of strategy and build.

  • Bi-weekly strategy meetings
  • Quarterly strategic roadmap
  • ADA compliance program
  • 30+ hours of strategy & build / month
See Executive details

Need a custom engagement? Let's design one β†’

How we get started together.

Three phases, in order. Every engagement starts here.

  1. Client on a strategy video call from her home office

    Step 1

    Free strategy session and assessment

    We get to know your goals and audit the design, messaging, user journeys, analytics, and technical health of your site.

  2. Printed roadmap and reporting sample laid out on a desk

    Step 2

    A prioritized roadmap tied to revenue

    You get a clear plan with KPIs, owners, and timelines, mapped to the outcomes you actually care about.

  3. Three colleagues on a monthly alignment video call

    Step 3

    Monthly revenue alignment meeting

    Each month we meet to review analytics, report progress against your goals, and bring recommendations for your approval.

Every visitor who leaves without converting is money on the floor.

Get a free 3-minute assessment of the conversion leaks costing you the most.

You'll get:

  • Top 3 conversion blockers on your site
  • A prioritized action plan
  • A benchmark against your industry

⏱️ This analysis typically takes 3 minutes. If you need to step away, we'll email your full report as soon as it's ready.

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