Support My Website

Website Support Plans

Four website support and maintenance plans.

Every website support plan includes website maintenance, security, hosting, accessibility, and a monthly revenue alignment meeting. The difference is how many hours of website support we ship and how often we meet.

Starter

Maintenance, security, and a few hours of edits a month.

  • 3 hours of website edits / month
  • Full maintenance & security
  • Monthly performance check
See Starter details

Most popular

Growth

Active SEO, conversion, and content work on top of full maintenance.

  • 10 hours of website edits / month
  • Monthly alignment meeting
  • Conversion & SEO recommendations

Performance

A senior team and 30+ hours a month of strategy and build.

  • 30+ hours of strategy & build / month
  • Bi-weekly alignment meetings
  • Quarterly strategic roadmap
  • ADA compliance program
See Performance details

Enterprise

For complex sites, regulated industries, and multi-site portfolios.

  • Custom scope and team
  • Compliance & regulated industry experience
  • Multi-site and portfolio support
See Enterprise details
Compare what is included in each plan
FeatureStarterGrowthPerformanceEnterprise
Engagement hours
Website edits & content hours / month31030+Custom
Strategy & meetings
Revenue alignment meetingMonthlyMonthlyBi-weeklyCustom
Written recommendations after every meetingβœ“βœ“βœ“βœ“
Quarterly strategic roadmap--βœ“βœ“
Analytics & reporting
GA4 setup and reportingβœ“βœ“βœ“βœ“
Custom GA4 events & dashboards--βœ“βœ“
Quarterly analytics audit--βœ“βœ“
Conversion funnel analysis--βœ“βœ“
Maintenance & updates
Core CMS updates (WordPress, Drupal, Joomla)βœ“βœ“βœ“βœ“
Plugin and module updatesβœ“βœ“βœ“βœ“
Theme and template updatesβœ“βœ“βœ“βœ“
Security
Malware scanning & removalβœ“βœ“βœ“βœ“
Security monitoring & testingβœ“βœ“βœ“βœ“
Firewall managementβœ“βœ“βœ“βœ“
SSL/TLS certificate managementβœ“βœ“βœ“βœ“
Backup & recovery servicesβœ“βœ“βœ“βœ“
Priority response SLA--βœ“βœ“
Performance optimization
Website speed optimization-βœ“βœ“βœ“
Mobile responsiveness improvements-βœ“βœ“βœ“
Continuous Core Web Vitals monitoring--βœ“βœ“
Marketing & SEO support
Broken link identification & repairβœ“βœ“βœ“βœ“
Contact form testing & maintenanceβœ“βœ“βœ“βœ“
Accessibility
ADA accessibility audit (WCAG 2.1 AA)--βœ“βœ“
Monthly remediation of accessibility issues--βœ“βœ“
Technical support
Troubleshooting & issue resolutionβœ“βœ“βœ“βœ“
Domain management & renewalβœ“βœ“βœ“βœ“
Uptime monitoring & alertsβœ“βœ“βœ“βœ“

Not sure which plan fits? Tell us about your site and we will recommend one.